We know that good data is the key to the success of your business. That's why you can now export your sales information directly from SupaPass to analyze in your favorite spreadsheet tool.
Top Tip
This article (below) explains how to find and export data into a CSV file. You also have the opportunity to export data by connecting Zapier to Supapass 🚀 - learn more here.
Managing your sales data
Find individual sales and export lists for your records.
Sales data at a glance
The sales tab provides quick insights to your sales, with the most recent displayed first. It displays the user's email, the date of the transaction and the payment provider used.
Top Tip
Need to look up a specific sale? You can search for a sale by email address or filter by status to see cancelled and ended subscriptions. Then click on the link in the table to find out more about the sale.
You'll Find Even More Data in the Export File
Top Tip
Exports include more information than the sales table. Download for a deeper insight!
Depending on how you make sales there are many things about a sales record that could interest you; your most popular products, the access codes being used or the most common payment providers. You can get all this information and more by exporting your sales data.
Just follow these simple steps to download your data:
From the left menu, click 'Sales'.
Click the 'Export (to CSV) button.
Select the file you want to export, then click the download button.
Understanding Sales Data
Here's a breakdown of the information included in both the table and the export.
Column | Meaning | Export or table? |
ID | The unique ID of the subscription in the SupaPass system | Both |
Status | The status of the subscription. Active = Currently active Cancelled = the subscription has been cancelled but the user has access until the end date. Ended = the subscription has been ended, the user no longer has access. | Both |
Date | The date range that the access is valid for. Use of the ∞ symbol means that access does not expire. | Both. The start, cancelled and end dates are all shown separately in the export. |
Number of transactions | The number of transactions for that sale. For example, a monthly subscription with 5 transactions has renewed 5 times. | Both |
Number of code redemptions | If access has been redeemed by a code it will show here. | Both |
Redeemed Coupon Code | Which code was used | Export |
License Applied | Whether a group license was used to grant access. | Both |
Product Name | The name of the product that sale applies to. | Both |
The email address of the user | Both | |
First Name | First name of the user, if provided. | Export |
Last Name | Last name of the user, if provided. | Export |
Provider | The payment provider. This appears as a logo in the table and a letter in the export (A - Apple, G - Google, S - Stripe) | Table |
Note
Looking for something else? You can also export activity information and user data. If you'd like other information you can let us know so that we can develop it in the future!