Creating Pricing Plans for Your Paid Products
Setting up pricing plans is an essential step in selling your products. Whether you're offering subscription-based pricing for mobile apps or one-time purchases on your website, this guide will walk you through the process of creating and managing pricing plans.
Before You Start
Ensure you've completed the following steps before setting up pricing plans:
Created Your Paid Product: Make sure your product is set up in the SupaPass platform.
Linked Your Stripe Account: Connect this account to your SupaPass Admin Dashboard to enable payments.
If you have Apps: you can check out our dedicated article for adding price plans for your apps
Once these are in place, you're ready to add pricing to your products!
Top Tip
You will see that the 'Connect your Stripe Account' box at the top of the page turns green when it is successfully connected
Add Stripe Pricing Plans to your Products
You can easily add Stripe-based pricing plans to your products via the SupaPass Admin Dashboard. Follow these steps:
Go to Products & Access: In the COMMERCE section of the left menu, click Products & Access.
Select Your Product: Scroll down to the product you want to add a price to (or click Create Product if you're setting up a new paid product).
Click the Pricing Button: Once in the pricing section, you'll be able to create monthly or yearly subscriptions for each linked store, and also add one-time purchase price plans for your website.
Creating a New Pricing Plan
Click the Plus Button (+): Choose the pricing plan you want to create (e.g., monthly or yearly).
Set the Price and Currency: For mobile app prices, set the price in USD. It will automatically be localized into other currencies for users in different regions.
Toggle Price Availability: Use the toggle to make the price available or unavailable for sale.
Add an Internal Note (Optional): This can help differentiate between multiple pricing plans if needed.
Click Create Plan: Your price will be created. Stripe prices are available immediately in your Stripe account.
Important Reminder
DO NOT edit pricing plans directly in Stripe to avoid issues with your product. All changes should be made within your SupaPass Admin Dashboard.
Note
Click here to see which currencies are currently available.
Managing Product Status and Visibility
Your product can have one of four statuses, which affects its visibility and availability for purchase:
ACTIVE: When the published date is in the past, and "Hide product from new users" is not selected. The product and any active pricing plans will appear on the pricing and checkout page.
INACTIVE: Both the published date and "Hide product from new users" fields are blank. The product is hidden from all users.
PENDING: The published date is set in the future, and "Hide product from new users" is blank. The product will become active on the specified date.
GRANDFATHERED: "Hide product from new users" is set to a past date. The product is hidden from new users, but existing subscribers still have access to it.
If the product is in ACTIVE status but has no active pricing plan, it will not appear on the pricing page. Pricing can be reactivated at any time through the pricing tab of the product. If no prices are active for a product, it will be hidden from view.
Hiding a Product from New Users
To hide a product from new users (setting it to Grandfathered status), go to Product Details > Publishing and check the "Hide Product from new users" box. This allows current subscribers to continue accessing the content while new users won't be able to see or purchase the product.
Cache Delay for Product Changes
Please be aware that any changes made to pricing or product settings in the Product & Access page may take 5-10 minutes to reflect on the live production page. Keep this in mind, especially if you're anticipating a surge of traffic.
Need Help?
If you encounter any issues or have questions about setting up or managing pricing plans, don’t hesitate to reach out to our support team. We’re here to help every step of the way!