Understanding app Pricing Plans
You've created a product, uploaded some content and connected your store. It's now time to create an app pricing plan so that you can sell subscriptions in your app.
It's important to note that there are some key differences between mobile pricing plans and Stripe.
1. Review Process:
New pricing plans for the apps are not created in the app right away. Instead, they need to go through a review process by the stores before they become visible to your users. This is an important step in ensuring a smooth experience for your app users.
2. Subscription-Only Model:
Apps on our platform exclusively support subscription-based pricing on an auto-renewal basis.
3. Commission Rates:
Apple and Google charge a commission on in-app purchases, which is currently set at 30% for most apps. However, there is good news! If you're eligible and choose to join the Apple Small Business Program and Claim a reduction in Google Play service fees, you can reduce this commission to 15%. We strongly encourage you to consider joining this program to maximize your revenue potential.
With these differences in mind, let's get started with the process of setting up subscription prices for your apps.
Setting up app pricing plans
Once you've connected a Developer account you'll see the option to add pricing for that platform from the App Setup, you can also find app pricing at any time in the Products & Access page.
Note
Sales made in the apps appear in the Sales tab, and within that store but do not appear in Stripe.
Select your product - on the Products & Access page click the pricing button for the product you want to add prices to.
Choose a pricing interval - If your App Store Connection has finished processing you'll have the option to add monthly or yearly prices. If your connection is still processing after 24 hours please contact us.
Choose a Price in USD - Apple and Google will automatically localize the price to other currencies in the store, select any price you like but be careful to set it above $0.00! Payouts will be made to you in your own currency.
Add an internal note - this is optional, but if you have multiple pricing plans for the same product this may be helpful!
Click Create Plan - Once the plan has been created we'll take care of the rest and the plan will be included for review with your next submission to Apple.
That's it! You've successfully set up subscription prices for your apps on your platform. If you encounter any issues or have questions during this process, don't hesitate to contact our support team for assistance. We're here to help you every step of the way.
Problems with app pricing plans
App pricing options do not display
App pricing options do not display
App pricing will not display for stores that are not connected via the app setup. If you have a SupaPass app created before February 2024 and have not migrated your account, please contact us.
Google API not available. Please try again later.
Google API not available. Please try again later.
If this is your first time setting prices for your app it is likely that there is a missing tax form preventing creation of your pricing plan. If this is not your first time setting prices for the app, please contact us.
SupaPass is not able to offer tax advice, but the guidance linked should help you complete the forms. If you have any questions regarding the tax forms, please consult a tax advisor.
Follow these steps to resolve the issue with your tax information:
Login to Google Play Console.
Click Settings> Payments Profile > Manage settings. If this option is not available and instead there is an option to create a Payments Profile you should first create one using these instructions from Google.
Once you have confirmed you have created a Payments Profile, please return to the Payments Profile section in the Google Play Console and complete the US Tax form.
You may also need to provide proof of tax residency.
The above steps cover the essential tax information for most use cases, however you may need or wish to complete other tax information required for certain exemptions depending on your jurisdiction.
Once the tax information is complete, please return to SupaPass and attempt to create the monthly and yearly Google prices for your product. If the price creation fails, please contact us.
Apple API not available. Please try again later.
Apple API not available. Please try again later.
Please check your Apple Developer Agreements are up to date as accounts with expired membership or agreements cannot create new prices.