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Complete your App Legal & Privacy form

Answer some questions about the data you collect before submitting to the stores

Submitting Apps: Answering App Privacy Questions

We've streamlined the app submission process to be as frictionless as possible, including standardized App Privacy responses from years of experience submitting to the stores. We still need you to answer a few questions before we can submit. You'll find them in Design > App > App Setup, under Step 3 Documents > Legal & Privacy, and you can use this guide to answer them.

If you don't have external links in your app, the process is simple. Simply answer 'No' to all of the questions. If you do have external links in your App Navigation, please read the next section carefully.

❗️Warning: When you add or change external links in your App Navigation, you will need to review and resubmit the App Privacy section.

Answering the App Privacy form

You can add external links in Design > App > App Navigation to direct your users to external URLs from within the app. The applications of these links are very broad and may not collect any data (for example, a link to download supplementary material). Links that collect information, such as booking links or external purchases, do need to be declared here.

For each link, you'll need to answer 'Yes' or 'No' depending on whether the information you're collecting would create a profile or user profile for the customer. Be sure to check all boxes that apply.

Once you have answered all the questions, click 'Submit' and we'll take care of the rest!

Contact info

If you collect phone numbers or physical addresses you'll need to declare using the 'Yes' or 'No' options. 'Other User Contact Info' is any other information that can be used to contact your users outside the app, such as social media handles.

Financial Info

Payment Info

This needs to be declared if you use external links to facilitate purchases outside of the app e.g. a paid booking link. External purchasing is only allowed in limited circumstances under Apple's and Google's current rules. If you're unsure whether this applies, start a chat with our team.

Credit Info & Other Financial Info

Select these if you collect credit information (such as a credit score) or other financial information, such as salary, income, assets or debts.

Sensitive Info

If you collect any of the sensitive information types listed please declare them in this section.

Health and Fitness

You should declare if you collect any Health or Fitness information via an external link. Your app doesn't collect health or fitness data from your users' devices, so you only need to declare what you collect through your links.

Frequently Asked Questions

Still have questions? Check the answers below, or start a chat with our team 💬

Where do I find the Legal & Privacy form?

In your SupaPass dashboard, go to Design > App > App Setup and open Legal & Privacy under Step 3 Documents.

My app has no external links. What should I answer?

Answer 'No' to all of the questions. Your app's standard data collection is already covered by our default answers.

Do I need to update my answers if I add links later?

Yes. Whenever you add or change external links, review your answers and resubmit the form so your store privacy details stay accurate.

What counts as 'Other User Contact Info'?

Any other information that can be used to contact your users outside the app, such as social media handles.

What counts as 'Sensitive Info'?

Information such as racial or ethnic data, sexual orientation, pregnancy or childbirth information, disability, religious or philosophical beliefs, trade union membership, political opinion, genetic information or biometric data.

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