Overview
This guide teaches you the basics of building and organizing hosted content inside your SupaPass site or app.
You’ll learn how Content, Lists, and Sections work together - and how to create them step by step.
If you're just getting started, this is the best place to begin.
Before You Start
To make setup smooth, prepare these items first:
1. Create Your Products
Products define which users get access to your content. Setting these up first makes assigning access during content creation much easier.
2. Upload Your Media Files
Upload your videos, audio files, documents, and cover images to the Media Library before you start building. This saves time when creating multiple content items.
Understanding the Structure
SupaPass will automatically show your content in a professional layout, similar to the style of Netflix/Spotify using our content layout screen.
Your content is organized in three simple layers:
Level | What It Is | Important Rules |
Content | A single item such as a video, audio file, or article. | The core media your audience will view or listen to. |
List | A collection of Content items. | Must contain only one type of content (all video, all audio, or all articles). |
Section | A group of Lists. | Can contain Lists from different content types, but each List keeps its single type. |
Key Behavior You Need to Know
The following applies to content that is hosted within SupaPass. For RSS imported content, check out the applicable help guides
1. Lists Can Only Contain ONE Content Type
This is important:
A List can be video-only, audio-only, or article-only.
You cannot mix videos + audio + articles in the same List.
2. Sections Show Across All Content-Type Tabs, Only If They Have Lists
Sections appear in the layout screen for:
Video
Audio
Articles
However:
If a Section has no Lists for a specific content type, it won’t be shown to users under that type.
This is normal and expected.
3. Content Items Can Appear in Multiple Lists
You do not need to reupload content. Just assign the same item to more than one List.
4. You Can Reorder Sections and Lists
Use drag-and-drop to reorder:
Sections
Lists within a Section
This affects the order your users see on your site or app.
TL;DR
Section = Collection of Lists (topics in sections down the page)
Lists = List of Content (like playlists/collections/albums that collect a series of content in a list)
Step-by-Step Instructions
Now that we've laid down some ground rules, here's a step-by-step guide on how to add your content to the content layout.
Step 1: Create a Section
Go to Content → Content Layout
Select the tab for the content type you want to work with (Video, Audio, or Articles)
Click Create Section
Add a Section name and click Save
Drag to reorder Sections if needed
What You Can Do
Create as many Sections as you need
Group Lists in any way you want (themes, modules, seasons, etc.)
Reorder Sections freely
What You Can't Do
You cannot delete all Sections (at least one is always required)
Sections cannot contain content directly — only Lists can hold content
Step 2: Add Lists to a Section
Inside each Section, you can add Lists.
Inside a Section, click Add list to Section
Select Create new list
Add a title, optional cover image, and settings
Click Save
Drag Lists to reorder them within the Section
Reminder Lists can only contain one content type; video, audio, or articles.
Some Lists you’ve created earlier can be reused inside multiple Sections. this can also be managed on Content level.
What You Can Do
Add multiple Lists to a single Section
Reuse existing Lists across different Sections
Reorder Lists anytime
What You Can't Do
You cannot mix content types within a List
You cannot place a List inside another List
Step 3: Add Content to Your Lists
There are three ways to add content:
Option A: From the Content layout screen
Go to Content Layout → (Video/Audio/Articles)
Click Create New
Upload your media and complete the details
Assign it to one or more Lists
Option B: From Inside a List
Open the List
Click Create Content (blue button)
Upload or select your file and complete the details
Save
Option C: Directly from your home dashboard
Under the quick links select the option to add audio, video or articles
This will open the content form
Upload or select your file and complete the details
Save
If you just want to add one piece of content to an existing Section and list, you can check out this guide here.
Assign Content to Multiple Lists
Edit the content item
Under the List section, click the + icon
Select another List to add it to
Save your changes
This helps you reuse content without duplication.
What You Can Do
Add content to mulitple Lists
Reuse content strategically across your structure
What You Can't Do
Assign content to a List of a different type. For example, a video cannot be added to an audio List
Visibility Rules for Sections, Lists and Content
Sections
Show on the website/app only if they contain at least one List
If a Section has Lists for Video but none for Audio, it will show only under Video
Lists
The same list can be added to one or more sections.
Content
Follows the access rules of your Products
Appears in every List you assign it to
Best Practices
Use clear, descriptive names (e.g., “Module 1: Foundations”)
Keep Lists focused — one content type per List
Make sure each Section contains at least one populated List
Plan your structure before uploading large batches of content
Summary Checklist
Create your Sections
Add Lists inside Sections
Add Content to Lists
Reuse content across multiple Lists if needed
Reorder everything so it displays how you want