Overview
With the Advanced Zapier Actions Addon, you can automatically give or remove access to your SupaPass Products based on events in your favorite third-party tools.
This is ideal if you:
Sell through an external checkout (e.g., PayPal, GoCardless, Shopify, WooCommerce)
Manage memberships in a CRM or community platform
Want to grant access immediately after an external purchase, signup, or event
Can’t use SupaPass-supported payment providers and need a flexible alternative
Once enabled, Zapier can:
Create Access → Add a user to your channel and grant them a subscription to a mapped Product
Revoke Access → End Zapier-generated subscriptions for that Product
Connect Zapier to SupaPass
Before using any Zapier Actions, make sure your Zapier connection is set up
Go to Dashboard → Community → Integrations → Zapier
Generate or copy your SupaPass Zapier API Key
In Zapier, connect the SupaPass App using this key
Once connected, you’ll be able to use SupaPass triggers and SupaPass Actions in your Zaps
You must complete this step before configuring Zapier Actions in SupaPass.
What this Zapier Action Can Do
Create Access
Automatically grants access to a Product when triggered by an external system such as:
A payment in e.g. PayPal or GoCardless
A purchase in e.g Shopify, Gumroad or WooCommerce
A CRM status change (Active, Member, Paid, etc.)
A form submission or workflow automation
This action will:
Create or update the user
Add them to your channel (if missing)
Grant an open-ended subscription to the mapped SupaPass Product
Record the subscription provider as Zapier in your Dashboard
Revoke Access
Automatically removes access when:
An external membership expires
A payment is refunded or cancelled in your other platform
A CRM tag or status is removed
A custom automation requires access removal
This action ends all Zapier-generated subscriptions linked to that Product.
Requirements
You will need:
The Advanced Zapier Actions Addon (required)
At least one SupaPass Product
Your Zapier API Key set in the Dashboard
A list of the external product or plan IDs you want to link to your SupaPass Products
Step 1: Activate the Advanced Zapier Actions Addon
Go to:
Dashboard → Upgrade → View Package Options
Activate Advanced Zapier Actions.
Without this Addon, the Actions configuration screen will remain locked.
Step 2: Configure Your Zapier Action Mapping
This mapping tells SupaPass which of your external product IDs should activate which SupaPass Product.
Open the Zapier Actions Config
Go to Dashboard → Community → Integrations → Zapier
Find the Zapier Actions card
Click Configure Actions
The button becomes active only when your Zapier API Key is set.
Set Up the Mapping
Inside the configuration modal:
Choose Create Access
Review your existing map (or start fresh if empty)
Add or edit entries:
External ID — the product/plan ID from your external platform
SupaPass Product — select from the dropdown
Click Save
This overwrites the entire map with your new version.
Your mapping is now ready to use in Zapier.
Step 3: Use Create Access in Zapier
Create a new Zap
Choose a trigger, such as:
Payment completed (PayPal, GoCardless)
New order (Shopify, WooCommerce)
CRM tag added or user marked as active
A webhook or form submission
Add a new Action
Choose SupaPass → Create Access
Map the fields:
Email
External Product Identifier (must match your mapping)
Optional: Start Date
Once the Zap runs, the user gains access instantly.
Step 4: Use Revoke Access in Zapier
Use this when another platform cancels or ends the user’s access.
Add a Zap trigger (e.g., payment failed, subscription cancelled, tag removed)
Add an Action
Choose SupaPass → Revoke Access
Provide:
Email
External Product Identifier
Any Zapier-generated subscriptions for that Product will end immediately.
How Zapier Subscriptions Appear in Your Dashboard
Sales Data Table
Subscriptions created by Zapier are shown with:
Provider: Zapier
Icon: (Zapier logo)
User Profile
Payment Provider displays:
Zapier
This helps you distinguish:
Zapier-created access
Admin manual access
App-store subscriptions
Other integrations
Frequently Asked Questions
Why can’t I click “Configure Actions”?
Why can’t I click “Configure Actions”?
This usually means one of the following:
Your Zapier API Key hasn’t been added yet
You haven't activated the Advanced Zapier Actions Addon
Your account doesn’t have the required access permissions for this channel
Add your API key, ensure the Addon is active, and try again.
Why isn’t Create Access granting access?
Why isn’t Create Access granting access?
The most common causes are:
The External Product Identifier sent from your Zap doesn’t match the identifier in your SupaPass mapping
The mapped SupaPass Product no longer exists or was renamed
Your Zap isn’t sending the required fields (especially Email and External Product Identifier)
The user is being created, but the wrong Product is mapped
Check your mapping carefully—it must match your external system’s values exactly.
Why didn’t Revoke Access remove the subscription?
Why didn’t Revoke Access remove the subscription?
Revoke Access only removes subscriptions that were:
Originally created via Create Access
And marked internally as Zapier-generated
If a subscription was created manually or through another provider, this action won’t remove it.
Can I remove access for multiple Products at once?
Can I remove access for multiple Products at once?
Not currently. Each Zapier Action call applies to one mapped Product at a time.
Can I use conditional logic in the mapping?
Can I use conditional logic in the mapping?
No. Mappings are one external identifier → one SupaPass Product. More advanced logic can be handled inside Zapier before the Action is triggered.
What happens if a user already exists in my channel?
What happens if a user already exists in my channel?
Create Access will:
Use the existing user
Update their access
Add a new Zapier-generated subscription if needed
It won’t duplicate accounts.
What happens if my external platform changes product IDs?
What happens if my external platform changes product IDs?
You’ll need to update your SupaPass mapping to match the new IDs.
If they don’t match, access won’t be granted or removed.
Do these subscriptions show up differently in my Dashboard?
Do these subscriptions show up differently in my Dashboard?
Yes. Subscriptions created via Zapier are labelled with provider: Zapier, and include a Zapier icon in:
Sales Data
User Profile
This helps you distinguish Zapier access from other subscription types.