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How to Set Up a Secret Space Product

Set up a Secret Space on SupaPass to share hidden, invite-only content for private coaching, exclusive releases, or internal use.

🔒 Secret Space: How to Share Hidden Content Privately

Want to share exclusive content without making it publicly visible on your site or app? That’s what Secret Space is for!

Secret Spaces are perfect when you want to:

  • Share private coaching session replays with a specific group

  • Give early access to unreleased content like music or videos

  • Keep internal resources visible only to your team

  • Create exclusive experiences without public access

Let’s explore how to set up and use Secret Space on your SupaPass platform.

What is a Secret Space?

A Secret Space is a type of product that is:

  • Completely hidden from public view

  • Not purchasable through your site or app

  • Only accessible via a private access code

💡 Use this when you want content to be 100% hidden unless someone has been invited.

How to Create a Secret Space

You’ll create a Secret Space by setting up a product with “Secret access”.

To create a Secret Space:

  1. Go to Commerce > Products & Access in your left-hand menu.

  2. Click Create Product.

  3. Under Access Type, choose Secret access.

  4. Add a Product Name – make it clear so you can easily recognize it later.

  5. Set a Product Web Link – this is a short internal code (can’t be changed later).

  6. Decide if you want to automatically add new content to this product.

    • You can toggle this on to save time when uploading lots of content.

    • You can still untick it for individual pieces of content when needed.

  7. Add a product image (16:9 ratio) to help you identify it inside your dashboard.

  8. (Optional) Fill in a short description and product summary for internal use.

  9. Choose whether to publish now or schedule it for later.

⚠️ Don’t forget to click Save when you’re done!

📌 Note: Creating a secret product is similar to creating any other product, just with ‘Secret access’ selected as the access type.

Add Content to Your Secret Space

Once your product is set up, you can add content to it just like you would for any other product.

Top Tip
Content will only be hidden if it is only assigned to Secret Products.
If it’s also on a public or paid product, it will be visible there too.

Build a private playlist with music you have already uploaded

You can reuse the same recording for a customer-specific playlist without uploading the audio file again. Access is set on each content item by its product assignments; the List and Section organize the listening experience.

  1. Create a Secret product for the customer and set its preview so people without access cannot see the content.

  2. Create a List for that customer.

  3. For each track, create a new content item and select the existing audio file from your Media Library.

  4. Assign the new item only to that customer’s Secret product, add it to the customer’s List, and save.

This gives you a separate content item for each customer while keeping one uploaded copy of the recording. If you also assign the item to a public or other paid product, it may appear there too.

Want to Charge for Hidden Content?

Secret Products are always free because they’re invisible and not connected to a checkout

💡 If you want to charge for private content, create a Paid Product and make the content invisible in the product settings instead.

Adding Users to Your Secret Space

Once your product is created and content is added, you can add users to it via your Sales Dashboard:

  1. Click 'Create Subscription' from the main Sales Dashboard screen

2. On the next screen, select the product from the dropdown

3. Select the user email address from the dropdown

4. Specify the Interval as 'Once'

5. Set an end date if you want access to expire, otherwise leave it blank

6. Click 'Create Subscription'

That’s it! 🎉

Need help setting up your Secret Space?
​Reach out via chat 💬 on your SupaPass Dashboard and we’ll be happy to help.

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