Community now replaces the older comments experience. Discussions on content are part of Community, and existing blog/book comments appear in the new design. Get started with Community.

Here you can learn how to:

Comments are available on your website and in the mobile apps, appearing in chronological order with replies opened by a dropdown underneath.

Users will need to verify their email address before commenting, this can be enabled by clicking the email sent to them when they register or by requesting another verification email from the user profile menu. There is a different verification process for Group License.

You can find a list of all comments in your SupaPass dashboard. Navigate to Community > All Comments to see all the comments made by your users.

Comments in the table display with the most recent comment at the top and include a link to the content, the comment, the user email and moderation options.

Users can report inappropriate comments to you and provide a reason up to 250 characters. You'll receive an email notification to review the comment and reported comments display [Comment under moderation] until you have reviewed them.

You can take action on reported comments in the Comment Moderation section within the Comments screen or navigate directly from the side panel to Moderation.

This displays all comments that are currently under moderation and, like the All Comments screen, shows the most recent report with the content title, comment, user, reason for reporting, who reported it and some moderation options.

Options for moderation can be accessed by clicking the more option in the Action column, they include:

Once you select an option you will be asked to confirm your choice before continuing.

You also have the option to remove and block comments that have not been reported from the All Comments screen.