Start the conversations you have been meaning to create. Live Chat & Community Spaces includes 10,000 Community Credits each month, intended to cover standard channel usage — so a typical channel can start with the included allowance.

Use that starting point to welcome members, open discussions around your content, and see how your audience takes part. Your usage depends on activity: a particularly busy Community or a temporary spike may need more capacity. The allowance is not a promise of a fixed number of messages, members, or minutes.

Monthly credits provide a recurring allowance. Unused monthly credits reset rather than rolling over.

Flex Credits are one-off top-ups for occasional spikes or events, on top of your monthly allowance. Flex Credits do not expire.

Start with your included allowance for standard usage. If you need more capacity regularly, a monthly Community Credit PowerUp adds an ongoing allowance. For an occasional spike, a Flex Credit top-up may be more suitable.

Monthly add-on options shown in the dashboard are Starter with 10,000 credits, Boost with 30,000 credits, and Accelerate with 100,000 credits. These packages add credit capacity. Check the current options and price in your dashboard before choosing one.

Registered Users Expansion increases the number of registered accounts your setup can support. Community Credits support community activity. Buying registered-user capacity does not add Community Credits, and buying credits does not add registered-user capacity.