Build a Community your audience wants to explore. Bring your content and conversations together, with a clear place for introductions, questions, shared interests, and the next useful thing to watch, listen to, or read.
For example, a course creator could put lessons and learner conversations in the same Group. A podcast host could offer an episode feed alongside a Topic for listener questions. Members can move from enjoying your content to taking part in the conversation around it.
Choose the right place for the conversation
Topics can be used like live chat rooms. Use them for conversations that continue beyond a single content item, such as member introductions, a specialist interest, or questions around a course.
Discussions on Content keep a conversation connected to the item that prompted it, such as a video, podcast episode, or article. This helps members understand the context when they join in.
Content Feeds bring content into the Community experience. Use them where the content itself helps members find something relevant to watch, listen to, read, or discuss.
The website screenshots show one example using BDJ School’s branding. Your Community follows your website’s light or dark theme, font, and brand color.
Plan your first Topics
Choose names that tell members what belongs there. “Episode discussions” or “Member introductions” gives more direction than “General.” Start with the conversations you can actively support and add more as the community develops.
For each Topic, prepare a short explanation of its purpose and an opening question. You can also explain how you would like members to participate, such as keeping replies relevant and welcoming different perspectives.
Open the Community Builder
In your SupaPass dashboard, go to Community > Community Builder. The builder shows your Community Groups and the Lists and Topics inside them. Select a List or Topic to see its details on the right.
Add a Community Group
Use Groups to bring related Lists and Topics together, so members can find the conversations and content that interest them.
Select Add Community Group.
Enter a Community Group name.
Select Create Group.
You can add Lists or Topics after the Group is created.
Add items to a Group
Select Add Item under the relevant Group. Choose Add List to bring in content, or Create Topic to start a new conversation space.
Add an existing content List
New content does not appear in Community automatically. Add its List to a Group in the Community Builder to choose what appears.
Under the relevant Group, select Add Item > Add List.
Use Search Lists to find an existing audio, video, or article List, or browse the recent Lists.
Select Add beside the List you want.
The selector also offers Create New List if you need a new List.
Edit a Topic and choose who can participate
Select the Topic in the builder.
Select Edit Topic.
Update the Topic title if needed.
Under Product access, select at least one Registered or Paid Product.
Select Save Topic.
Members with any one of the assigned Products can participate in the Topic. For example, you could select your free registered Product for an introductions Topic, and a paid membership Product for a members-only Topic.
Move a Topic to another Group
Select the Topic.
Select Move to Group.
Choose the destination Community Group.
Select Move Topic.
The Topic is added to the end of the destination Group.
Help members find their way
When introducing Community, tell members where they can find it in your app or website, which Topic to visit first, and what they can contribute. Use the labels and navigation that appear in your own setup.
If a member cannot find the Community area or open a discussion, contact us with the page or content link and whether they are using your website, iOS app, or Android app. This helps us check the relevant setup and access.
Explain how your members can join a Topic
Once you have added a Topic and assigned its Product access, point your members to it in your Community. They can select the Topic, read the conversation, and contribute using the Message box and send control.
Use your welcome message to explain the purpose of the Topic and suggest a first contribution. For example, invite new members to introduce themselves or share what they hope to learn.
message box and send control
Frequently Asked Questions
What is the difference between a Group, a Topic, and a List?
What is the difference between a Group, a Topic, and a List?
A Group brings related items together. A Topic gives your members a place for an ongoing conversation. A List brings audio, video, or articles into your Community. Use a Group to combine relevant content and conversations.
Does my content appear in Community automatically?
Does my content appear in Community automatically?
You choose which Lists appear by adding them to a Group in Community Builder. To add an existing List, select Add Item → Add List, find the List, and select Add. Manage the content inside that List through your content setup.
Can I make a Topic available only to paying members?
Can I make a Topic available only to paying members?
Yes. In Edit Topic → Product access, assign a Paid Product. A member with any one of the assigned Products can participate, so do not also assign a free Registered Product if you want the Topic to be paid-only.
Can I change my Community structure later?
Can I change my Community structure later?
You can add Groups, Lists, and Topics, edit a Topic’s title and Product access, and move a Topic to another Group. Start with a structure you can host consistently and expand around the conversations your audience needs.
Why can a member not open a Topic?
Why can a member not open a Topic?
Check that the member is signed in and has access to at least one Product assigned to that Topic. Review the Topic’s Product access in Community Builder. If you still need help, send SupaPass the Topic link, the message shown, and whether the issue occurs on your website, iOS app, or Android app.