Importing your podcast through RSS can be a valuable way to incorporate your content into SupaPass, but it's not always smooth sailing. Follow these steps if your import doesn't work the first time around.

Unable to find your podcast in the search results? Your podcast may not have been widely syndicated yet. Instead, look for the URL of your feed and use it to import your podcast. For more assistance, reach out to your RSS host.

If you're having trouble importing your podcast, it could be due to syndication settings set by your RSS host. To resolve this, contact your provider and adjust the settings. Note that Spotify for Podcasts (formerly Anchor) doesn't syndicate podcasts to other services, so you'll need to change your settings to access the RSS feed URL for importing.

You can also check the RSS feed itself to see if there are any errors with this validator tool - just pop in the URL of your feed in the Address field and click 'check'

Have you successfully imported your RSS feed in the past and the feed suddenly stopped updating? This can happen from time to time and there some steps you can take to try and fix this.

Try to manually Sync the feed by going into the list in your content-layout screen and click on the Sync Button in the top right corner. Wait for 10 minutes and refresh your web page to see if it has updated.

If you're still having issues, contact our support team for assistance. Please include the title and URL of the podcast you're trying to import.