Updates to RSS feeds
How often do RSS feeds update?
We sync podcasts every hour, so your latest episode should be available within an hour of release.
Why hasn't my RSS feed updated yet?
Your RSS feed may take a little longer depending on your RSS host and how quickly it syndicates the episodes to other platforms.
Errors
My RSS feed shows an error message, what should I do?
Send us an email reporting the issue, please include the error reference and the name of the RSS feed.
My episodes haven't synced for more than a day, should I press sync?
If your episodes have not synced within a few hours then there may be an issue with your RSS host. When we don't receive a response after requesting several syncs we reduce the requests to once per day. If your feed has not displayed new episodes after more than a day, please press 'Sync' once and wait 15 mins to see if the new episodes appear, if this does not work please contact support.
There are duplicate episodes in my feed, how do I fix this?
Duplicate episodes can occur when you change the title after publishing, as the <title> tag is is one of the main consistent components of an RSS feed your episode may be imported as a duplicate when your feed syncs. We're working on solutions to improve this, but in the meantime please let us know if you have a duplicate episode.