Importing your podcast through RSS can be a valuable way to incorporate your content into SupaPass, but it's not always smooth sailing. Follow these steps if your import doesn't work the first time around.
Import using a URL
Unable to find your podcast in the search results? Your podcast may not have been widely syndicated yet. Instead, look for the URL of your feed and use it to import your podcast. For more assistance, reach out to your RSS host.
Check your RSS host
If you're having trouble importing your podcast, it could be due to syndication settings set by your RSS host. To resolve this, contact your provider and adjust the settings. Note that Spotify for Podcasts (formerly Anchor) doesn't syndicate podcasts to other services, so you'll need to change your settings to access the RSS feed URL for importing.
Contact support
If you're still having issues, contact our support team for assistance. Please include the title and URL of the podcast you're trying to import.