Skip to main content

How to Create and Manage Community Posts

Use SupaPass native functionality to your advantage and use our written content feature to create and manage community posts.

Updated over a week ago

Community posts are a great way to engage with your audience, encourage engagement, and foster a sense of belonging.

What Are Community Posts?

Community posts are sections on your platform where users can interact, ask questions, engage with your content and with each other. They serve as digital hubs for conversation and connection, allowing you to:

  • Ask questions to your audience.

  • Share updates and gather feedback.

  • Create discussions that build relationships.

  • Encourage interaction among members.

How to Set Up Community Posts

Setting up community posts is simple. Here’s a step-by-step guide:

  1. Navigate to Content > Content Sections

  2. Create a Community Section

    • Add a new section and give it a name, e.g. “Community" or similar

    • Save the section. It will show at the bottom of the section page initially. Place it where you want it to appear on your page (drag it to the top if needed).

  3. Add Lists to Your Community Section

    • Lists are like folders that organize your posts. For example, you can create lists for questions, discussions, or announcements. Learn more on how to curate your content here

    • Navigate to Content > Article Lists and click on Create List.

    • Name your list (e.g., “Any Questions” or “Community Discussions”).

    • Add the list to your Community Section

    • Add a description and upload a cover image and click save.

  4. Create Posts Within Lists

    • The quickest way to create content for your community is to go to Content > Create Article

    • Add titles, subtitles, descriptions, and cover images.

    • Select the list the content belongs to.

    • Set access levels (e.g., free for registered users or exclusive for members).

    • Optionally, schedule posts for future publication.

  5. Add Call-to-Actions and Links

    • Encourage users to comment or engage by including a call-to-action in your posts.

    • Link to external community hubs like Discord or Facebook groups, and optionally secure access with passwords or paywalls.

How to Curate Community Posts

Curating community posts ensures your content remains relevant and engaging:

  • Organize Lists: Arrange lists by priority or topic, and move the most relevant lists to the top of your community section.

  • Schedule Content: Post questions, articles, or discussions daily to keep the conversation fresh.

  • Include Visuals: Use engaging cover images to make lists and posts visually appealing.

  • Encourage Interaction: Pose questions, ask for feedback, or invite users to introduce themselves.


Do's and Don’ts of Community Posts

Do’s:

  • Be Consistent: Post regularly to maintain engagement.

  • Be Inclusive: Encourage all users to participate.

  • Be Interactive: Reply to comments and foster discussions.

  • Be Accessible: Clearly label which content is free or exclusive.

Don’ts:

  • Avoid Neglecting: Inactive sections may deter users from returning.

  • Avoid Overloading: Too many lists or posts at once can overwhelm your audience.

  • Avoid Generic Content: Tailor your posts to your community’s interests.

By setting up and curating community posts effectively, you create a vibrant, interactive space that keeps your audience engaged and coming back for more. Have fun fostering your community! 😊

Frequently Asked Questions

Here are some frequently asked questions that we get for our community posts. Check them out. If you have a question about the setup or managing of your community that isn't mentioned here, then just start a chat 💬

Can I schedule community posts?

Yes! When creating a post, you’ll see an option to schedule it for a later date and time. This is perfect for maintaining consistent engagement with your audience.

Can I restrict access to community posts?

Absolutely. You can set posts to be:

  • Free for all visitors.

  • Accessible to registered users.

  • Exclusive to paying members.

This ensures you can cater to different audience segments.

How can I make my community posts more engaging?

Here are some tips:

  • Use compelling visuals, such as cover images.

  • Ask open-ended questions to spark discussion.

  • Add call-to-actions like “Leave a comment” or “Share your thoughts below.”

  • Regularly reply to comments to keep the conversation flowing.

What’s the difference between a section, a list, and a post?

  • Section: The main category (e.g., "Community").

  • List: A sub-category within the section, used for grouping similar posts (e.g., "Questions" or "Discussions").

  • Post: Individual content pieces, like an article or question, within a list.

What types of content work well for community posts?

Here are some ideas:

  • Daily questions (e.g., “Who inspires you?”).

  • Discussion prompts (e.g., “What’s your favorite piece of content?”).

  • Announcements or updates.

Did this answer your question?