Support Center

How do I cancel my subscription?

Last Updated: Mar 20, 2018 10:51AM GMT

Android:

  1. Navigate to your Play Store app
  2. Open up the burger menu on the top left
  3. Click ‘Account’
  4. Click ‘Subscriptions’
  5. Find the SupaPass creator subscription and click ‘Manage’
  6. Click ‘Cancel subscription’
  7. Click ‘Yes, Cancel subscription’ on the popup’
  8. Next to your subscription it will now say ‘Cancels on..' then the date of which your subscription would usually renew, but will now cancel
  9. In addition, you will receive a confirmation email to say that your subscription has been cancelled.


 iOS:

  1. Navigate to your Settings app
  2. Select Subscriptions
  3. Under Active Subscriptions, select the app you are subscribed to.
  4. Click the Cancel Subscription button
  5. On the confirmation dialogue, click 'Confirm'
  6. You will still be subscribed until your next billing date

Contact Us

ff75f04c728b7d15d314cbf50dbfd71f@supapass.desk-mail.com
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